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Artificial Intelligence

AI-Powered CRM Integration for E-commerce Platform

Brainstormer Technology is your trusted tech partner, delivering smart and scalable solutions in Brilliant Directories, AI-powered automation, app development, full-stack development, and third party integrations. We turn your idea into reality with AI-driven innovation and human expertise. Whether you need AI bots to scale, a modern mobile app.

Date
February 15, 2025
Client
TechCommerce Solutions
Category
Artificial Intelligence
Location
United States

We want to share with you our milestones

We want to share with you our milestones. Working with TechCommerce Solutions, we embarked on a transformative journey to revolutionize their e-commerce operations through artificial intelligence. The challenge was integrating AI-powered capabilities into their existing CRM system to automate lead management, personalize customer interactions, and optimize sales workflows. Our team at Brainstormer Technologies leveraged cutting-edge AI algorithms to create an intelligent system that not only processed customer data in real-time but also predicted buying behaviors and recommended personalized product suggestions. The implementation resulted in a 40% increase in conversion rates and significantly reduced manual workload for their sales team. This project exemplifies how AI can transform traditional business processes into intelligent, automated systems that drive growth and efficiency.
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Challenge & Solution

A major challenge was ensuring a smooth data flow between WordPress and Go High Level while handling dynamic pricing calculations within the form. The integration required real-time price updates and accurate data transmission to GHL for further automation. Additionally, the system needed to differentiate between leads from the website and manually created contacts, ensuring the correct automation sequence was triggered.

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Our Process

Our team followed a structured development approach to ensure a seamless integration: Requirement Analysis: We collaborated with the client to understand their workflow, pricing structure, and CRM automation needs. Custom Price Calculator Development: Using JavaScript and PHP, we built a real-time price calculator that dynamically updated based on user inputs. WordPress Form Integration: We created a user-friendly form that allowed customers to input their service requirements and receive an instant quote. Go High Level API Integration: We connected the form to GHL via API, ensuring real-time data transmission for lead creation and opportunity generation.

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